Who We Are An ISO/IEC 20000-1:2011 certified company, Unistar-Sparco Computers, Inc. ("Sparco") is a dynamic IT Solution Provider devoted to the highest level of excellence. In an effort to be one of the top, most trusted and recognized providers, Unistar-Sparco Computers commits to empowering the world to achieve more with less and will not stop until the customer is happy. An offering of cutting-edge technologies combined with outstanding customer support and great value ensures that customers' requirements are not merely met but rather are exceeded. With more than 22 years of experience and exponential success, Unistar-Sparco Computers is a thriving organization that satisfies the ever-changing IT needs of public sector, education, and commercial customers worldwide. History Soo-Tsong Lim started this business in 1992 with his college roommate, Mubashir Cheema, as the two students began selling modems and repairing computers out of their college dormitory. They soon proved to be e-commerce pioneers as they made use of an online bulletin board system to grow their business. Several IT books and contemporary trade journals have featured their innovative business model and highlighted their web site, Sparco.com, as exemplars for conducting e-commerce. After a short while, the business had generated enough revenue to open a storefront near the Mississippi State University (MSU) campus at which Mr. Lim sold Unistar brand PCs. In 1996, Sparco.com and Unistar Computers merged to form Unistar-Sparco Computers. They maintained both the brick-and-mortar retail storefront and the e-commerce division. One year later in November, 1997 the company was officially incorporated. After having been in business a little over ten years, the company expanded exponentially and in July, 2003, Mr. Lim strategically moved the business to Millington, Tennessee, which remains the company's headquarters to this day. Today, with a knowledgeable IT staff, a line of more than 21 specific solutions, and over 1,000,000 products, Unistar-Sparco Computers is well-positioned to meet all IT needs, great or small. What We Do Sparco is a comprehensive IT Solution Provider with knowledgeable, courteous staff and a line of more than 1,000,000 products that include IT and office related equipment, supplies, and services. We supply the latest technologies available on the market at the best pricing and value one can find and go to extraordinary lengths to ensure we offer personalized customer care and outstanding support. What sets Sparco apart from other IT solution providers is our intense commitment to providing extra value and superior customer service. As an IT Solution Provider, we help customers analyze their business challenges, define their current and future needs, and develop short-term or long-term solutions to meet their timelines and budgets. Upon request, we also provide convenient, affordable leasing options. The solutions we offer include, but are not limited to: Why Us? In today's market, it is very hard to differentiate one IT company from the other. We at Sparco strive to offer the very best products, service, and support. This truly sets us apart from the competition. ✓ Pre- and Post-sale Support With many of our competitors, once the sale is closed, you're on your own. That's not how we do things. Before the sale, our knowledgeable sales staff is delighted to help you find the products and services that exactly match your needs and budget. And after the sale, you'll find we're still there for you providing help, support, advice, and suggestions to make sure your needs are met. ✓ In-house Support When you need that extra level of support, you can call on our in-staff IT experts and draw on their wealth of expertise and experience. In addition, we maintain close relationships with both manufacturers and distributors, so we have immediate access to their specialized expertise when necessary. ✓ Whatever-it-takes Service We pride ourselves on our superior service and go to extraordinary lengths to meet customer needs. Having our own in-house programming staff allows us to customize a solution that fits seamlessly with your current systems and procedures. ✓ Strong Partnerships We partner with many solution providers across the nation to provide just-in-time delivery and on-site service and installation, thus giving you our immediate attention and helping reduce and possible avoid downtime. ✓ A Complete Product Offering We offer a broad range of IT products and services. Moreover, we constantly add new products based on our customers' requirements. Our resourceful staff can also help you find discontinued items or an alternate solution to fit any need. Customers find Sparco to be a small business with big business capabilities, superior supply chain management, and well defined program management policies and procedures. We pride ourselves on our superior service, technical expertise, strong system interface capabilities, and willingness to go to extraordinary lengths to meet the needs of our customers. Our Customers Accessing an extensive array of resources and leveraging established industry partnerships enable us to offer a diverse selection of solutions that meet just about any IT need our customers might have. With this in mind, we provide services to customers in every vertical sector. Commercial: Government: Educational: Contracts: Our Mission We at Unistar-Sparco Computers, Inc. believe that the success of a company is directly impacted by the quality of service that it provides to its customers. For this reason, our promise is to build a diverse, knowledgeable staff; continuously improve on our already reliable processes; and deliver innovative IT solutions with the best value aligned with our customers' best interest. Awards and Achievements From Industry: From Customers: Presented by the Mid-South Minority Business Council (MMBC) Continuum, Unistar-Sparco Computers, Inc. was recognized as one of the finalists for the 2013 award based upon the quality of performance demonstrated to its corporate customers. We were honored to be nominated by Shelby County Schools for this achievement. From Partners: Sparco has also been recognized by many top manufacturers for its efforts to provide customers the best value available with well-respected service and support. The following are some of our manufacturer recognitions: Sparco was honored with being awarded as a Lenovo Premier Service Partner in 2013. This award was in recognition of the Company's service team warranty repair efforts during fiscal year 2012. As a Premier Service Provider, Sparco represents the top tier of Lenovo's Approved Service Providers. Community Investment The Sparco team strives to be an active and responsible corporate member of its community. We recognize that a vital, vibrant community depends on the contribution of both individual citizens and corporate businesses making a cooperative effort that preserves and advances the quality of life for all. For this reason, we actively participate in philanthropic activities that impact the needs of our local neighbors and the nation as a whole.
Small and Medium Business
Retail
Enterprise
Small Office & Home Office
Federal
State and Local
Higher Education
K-12
With almost two decades of continuous growth, we have received important recognition of our ever-expanding presence in the IT marketplace. Our company has been honored by inclusion in the following lists:
Memphis City Schools presented Unistar-Sparco Computers with the "2010 Outstanding Service Award" in recognition of our efforts on a district-wide desktop and laptop computer contract.
For our deep commitment to providing exceptional value to our government and educational customers, we received the Ingram Micro GovEd Alliance Partnership Award for the Central Region in 2005 and 2009. In 2011, we were the sole recipient of the Federal Partnership Award from the Ingram Micro GovEd Alliance.