VMware Platinum Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind your success.
Service Main Type
Service Sub Type
Access to VMware web site
Access to VMware discussion forums and knowledge base
Unlimited number of support requests
24 x 7
North America and Latin America: 6 am to 6 pm (local time zone)