| General Information |
|
|
| Manufacturer Website Address |
www.emc.com |
| Brand Name |
EMC |
| Service Name |
Platinum Support & Subscription |
| Description |
VMware Platinum Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind your success. |
| Product Type |
Service |
| Service Information |
|
|
| Service Type |
Technical - Electronic Service |
| Service Description |
24x7 |
| Service Details |
Access to VMware web site Access to VMware discussion forums and knowledge base Unlimited number of support requests |
| Provided Support |
Software Update |
| Provided Support |
Software Upgrade |
| Service Availability |
24 Hours/Day x 7 Days/Week |
| Service Duration |
1 Year |
| Product Support |
VMware Workstation |
| Region Availability |
North America and Latin America: 6 am to 6 pm (local time zone) Alaska, Hawaii: 6 am to 6 pm (PST/PDT) South America (NASA): 6 am to 6 pm (EST/EDT) |
Shopping Cart |
FAQ
